Elayos Privacy Policy
We take your privacy very seriously and we are committed to protecting it. We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the specific purposes it has been collected for.
Who we are
Elayos (charity number 1185455) collects, uses and is responsible for personal information about individuals we come into contact with throughout the course of our activities. When we do so we are in line with UK data protection law which includes but may not be limited to the Data Protection Act 2018, the UK General Data Protection Regulations (UK GDPR)
Reasons we can collect and use your personal information
We rely on consent as well as Legitimate interest and contract as the lawful basis on which we collect and use your personal data. We only collect personal information for the purposes of carrying out our activities.
What information do we collect?
The types of information collected might include names, date of birth, e-mail address, postal address, telephone number, mobile number; the organisation you work for and your job title and, with consent, some other personal data such as medical history, healthcare provider, details of family members. The information we gather will only be that which is relevant and required inorder to carry out the specific activity the information has been collected in relation to.
How do we collect information?
We obtain personal information from individuals in the following ways:
Data we collect and store where Legitimate interest is the legal basis (i.e it is necessary for us to store your personal details so that we can respond in the way that you would expect)
When individuals correspond with us by email, phone or letter for any reason we may keep a record of that correspondence which will include their name, contact details, place of work or any other information included within that correspondence.
When individuals refer women and birthing people to our services by contacting us via email or phone and/or complete our referral forms where they will provide us with their personal details such as their name, contact details and place of work.
When individuals contact us about women and birthing people we are supporting by email, phone or letter we will have their name and contact details such as email address, phone number, place of work
When individuals request/accept our support services we will have all the personal details they provide us with when completing our registration process - this may include their full name, address, other contact details, information about their medical history, caregivers and family members
When individuals make a donation to us we will have their full name and contact details
When individuals apply for a volunteer or trustee role with us we will have all the personal details they have provided to us when completing an application form. We may also have some financial data for the purposes of processing and repaying their expenses. We will also hold information that we have gained as a result of Disclosure and Barring Service
Data we collect and store where Contract is the legal basis
When individuals apply for a paid role with us we will have all the personal details they have provided to us when completing an application form. We may also have some financial data for the purposes of processing their salaries. We will hold information that we have gained as a result of Disclosure and Barring Service
Data we collect and store where Consent is the legal basis
When individuals sign up to our online mailing list via our website they will provide us with their name, contact details and place of work
When we are gathering information for research purposes that we will share with external organisations, consent will always be secured from any individual participating in the research for us to share their data with any partner organisations who are working with us on the specific research
How long do we keep your information?
We do not keep your information for longer than necessary. We keep financial and client information for up to 6 years due to legal and contractual requirements which are laid out in the client service agreement (clients only).
Access to your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, you can contact: info@elayos.co.uk
Keeping your information up to date
We want to make sure that any personal information we hold about you is accurate and up to date. You can contact info@elayos.co.uk